Privacy notice

Last updated 18 October 2026

This notice is for everyone who uses CourtKu: people booking courts, and staff at the venues.

Who we are

CourtKu is a court booking system for venues in Brunei. This notice explains what information we collect, why, who sees it and how long we keep it.

We collect your name, phone number and email, the booking itself (venue, courts, times, add-ons, total and how you'll pay) and, if you pay by transfer, a photo or PDF of your receipt.
We use them to make your booking, send your confirmation and any changes by email, and let the venue reach you about it.
The venue you booked sees all of these, so its staff can check your payment and contact you. Other venues don't.
We don't sell your information, use it for advertising or send you marketing emails.

We keep your name, email and login, so you can sign in to the venue portal.
We record what you do to bookings (marking them paid, cancelling, moving) and which login did it. Your business's other logins and CourtKu can see this.

When you book, a security check (Cloudflare Turnstile) looks at your browser and IP address to stop automated fake bookings.
Our servers keep a short log of requests (pages visited, times, errors, IP addresses) to fix problems and stop abuse.

Cloudflare runs our website and stores our data and receipts.
Resend sends our emails.
Clerk runs the venue staff logins.
Google Maps shows the map on venue pages. Google receives your IP address when the map loads.
These services handle information only to provide their service to us. Some of them store or process it outside Brunei.

Payment receipts: deleted 90 days after you upload them.
Bookings: kept so the venue has a record of its bookings. You can ask us to remove yours.
Emails we send: a copy is kept so we can check what was sent if something goes wrong.
Request logs: kept for up to 7 days.
Venue staff logins: removed when the venue tells us someone has left.

We don't use advertising or tracking cookies.
Venue staff get cookies that keep them signed in. Google Maps may set its own cookies when the map on a venue page loads.

You can ask to see the information we hold about you, to correct it, or to delete it. Email azahari.faiz@gmail.com and we'll reply within 30 days.
For questions about a booking itself, such as changing it or a refund, contact the venue.

Questions about this page, or a request about your information: azahari.faiz@gmail.com.